Contact our Customer Service Team
Hannie is proudly Distributed by Coolkidz Australia
Phone our office: 1300 722 302
(Mon to Fri 8am-5pm)
Visit our Showroom: 1 Beyer Road, Braeside, Victoria 3195Â
(Mon to Fri 9:30am - 2:30pm)
Make a Warranty Claim
Start your claim quickly and easily — we’ll guide you through the process step by step.
Frequently Asked Questions (FAQs)
Looking for assistance, try visiting our FAQ page for online help right at your fingertips whenever you need it.
Shipping & Delivery
Find details on shipping times, delivery options, and how your order gets to you.
Product Returns
Need to return a product? You have 30 days from the date of receipt to send it back.
Warranty Information
Learn what’s covered under your warranty and how we stand behind our products.
Product Manual
Access easy-to-download manuals and guides for setup, use, and care of your product.
