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Contact our Customer Service Team

Hannie is proudly Distributed by Coolkidz Australia

Phone our office: 1300 722 302

(Mon to Fri 8am-5pm)

Visit our Showroom: 1 Beyer Road, Braeside, Victoria 3195 
(Mon to Fri 9:30am - 2:30pm)

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Start your claim quickly and easily — we’ll guide you through the process step by step.

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Frequently Asked Questions (FAQs)

Looking for assistance, try visiting our FAQ page for online help right at your fingertips whenever you need it.

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Shipping & Delivery

Find details on shipping times, delivery options, and how your order gets to you.

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Product Returns

Need to return a product? You have 30 days from the date of receipt to send it back.

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Warranty Information

Learn what’s covered under your warranty and how we stand behind our products.

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Product Manual

Access easy-to-download manuals and guides for setup, use, and care of your product.

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