What happens after you place an order

• Order processing
  From Monday to Friday, our warehouse team in Melbourne (Braeside) picks, packs and prepares your order for dispatch.

• Dispatch
  Orders typically leave our facility within 1–2 business days of purchase. During busy periods (sales, promos, holidays), dispatch times might take a little longer. We’ll email you tracking info once your order is dispatched — give it up to 24 hours for the courier’s system to update.

• Delivery
  Once dispatched, delivery times vary depending on where you are in Australia.

• Standard Delivery Times
  Melbourne: 1–2 business days
  Sydney: 1–2 business days
  Adelaide: 1–2 business days
  Brisbane: 2–3 business days
  Perth: 4–7 business days
  Hobart: 3–4 business days

Additional Details

• Multiple cartons: 
  If your order includes multiple items, they may ship in separate boxes. Each will have its own tracking link, and they may arrive on different days.
• Not home: 
  Couriers will leave a card and attempt a re-delivery, we do not use ATL unless this has been specified by the customer. 
• No parcel lockers: 
  We don’t deliver to Australia Post parcel lockers.